Shipping/pick up Policy:

1. Minimum order $50 is required for each sales order.

2. Cut off time for a shipping order is 3:30pm on each business day. Cut off time for a big shipping order(such as shipment by skid) is minimum one day earlier. Buyer needs to order in advance if Buyer wants to pickup. Otherwise Buyer will wait for the order for a longer time or there may be out of stock.

3. If a Product is delivered in damaged condition or in wrong product or in wrong quantity, Buyer must notify Longtech Customer Service and request an RMA or replacement within two (2) business days of receipt of such Product. Failure to notify Longtech Customer Service and request an RMA or replacement within such time shall be deemed an acceptance of the Product as of the date of shipment.

4. If a Product is delivered in damaged condition, Buyer should take pictures of the danaged shipment package/products and send the pictures to Longtech Customer Service as a proof within two (2) business days of receipt of such Product. Longtech will claim for compensations from the Courier of this shipment. Failure to send the above pictures to Longtech Customer Service within such time shall be refused to do RMA or replacement.